FAQ

Who is Chapel View Crafts? 

It's a one woman operation from designing, creating and posting off your orders to talking to you on social media and answering messages. As I do everything there are times there is a lull in communication or making as I play catch up with things in real life. Even though this is my full time job, it doesn't mean I'm available 24/7 but I will answer any messages as quickly as possible. 

What do I do? 

I make a range of craft accessories and home decor from polymer clay and dollhouse miniatures. These are mainly cake and food themed from my home workshop in Wales. 

Postage

UK orders are sent second class as standard, please allow up to one week to reach you. 

Outside UK These are sent international standard  (airmail). Please allow 3 weeks to reach you however this may be longer due to the individual country, customs and time of year. 

Can I add a message to my order? 

I can print out a gift message to be included in your parcel. Add your message in the notes to seller and I'll sort it out for you. Your message is printed on a white sticker and put on the outside packaging. 

You're asking for a phone number on checkout. Why? 

I can't change this option on checkout but I tend to contact you by email/message and there is no requirement to put your phone number. You can put a row of zeros into this box which will allow you to continue with checkout.

Where are you?

I am a home based business selling over the internet, based in the Welsh valleys. 

My correspondence address is :

Chapel View Crafts, 82 Brynaf, Aberfan, CF48 4QN

Email: hello@chapelviewcrafts.co.uk